How 365TUNE Uses GDAP for Access Control

365tune integrates with Granular Delegated Admin Privileges (GDAP) to provide secure, role-based, and time-bound access to customer tenants.

How 365TUNE Uses GDAP for Access Control

Overview

365tune integrates with Granular Delegated Admin Privileges (GDAP) to provide secure, role-based, and time-bound access to customer tenants.

Customer data collected by 365tune is protected by Microsoft’s partner access framework. MSP users can access customer data only when they have active GDAP permissions for the corresponding tenant.

This design aligns with Microsoft security best practices, including least privilege, Zero Trust, and customer-controlled access.

What Is GDAP?

Granular Delegated Admin Privileges (GDAP) is Microsoft’s modern partner access model that replaces legacy Delegated Admin Privileges (DAP).

GDAP enables MSPs to:

  • Assign specific Microsoft Entra roles instead of broad administrative access
  • Configure time-limited access with automatic expiration
  • Reduce security exposure by limiting over-privileged accounts
  • Improve compliance and auditability

GDAP relationships are created and managed in Microsoft Partner Center and enforced across customer tenants by Microsoft.

How 365TUNE Integrates with GDAP

365TUNE uses GDAP as the authoritative access control mechanism for MSP users.

Access Flow

  1. Customer Consent
    • The customer grants application permissions to the 365TUNE platform
    • This enables secure, background data collection using Microsoft Graph
  2. GDAP Relationship
    • The MSP establishes a GDAP relationship with the customer tenant
    • Roles are scoped per tenant and configured with an expiration period
  3. MSP User Authentication
    • MSP users sign in to 365TUNE using their individual identities
    • 365TUNE evaluates their GDAP assignments at sign-in
  4. Authorization Enforcement
    • MSP users can access customer data only if they have active GDAP permissions
    • Access is limited to the roles assigned in Partner Center
  5. Continuous Validation
    • If GDAP permissions expire or are revoked, access is automatically removed
    • No persistent or cached access is retained

Important: 365TUNE's read-only Application permissions enable background data collection from a Customer Tenant. GDAP controls MSP user access to this data based on their access level.

Granting application permissions to 365TUNE does not grant MSP users unrestricted access to customer data. All MSP user access is evaluated and enforced based on GDAP relationships and assigned roles.

Role-Based Access Alignment

365TUNE aligns user capabilities with Microsoft Entra roles granted through GDAP.

GDAP Role (Example)Access in 365TUNE
Global ReaderTenant-wide read-only insights
Reports ReaderUsage and adoption reporting
Security ReaderSecurity and compliance insights

Access Changes and Expiration

365TUNE automatically responds to GDAP lifecycle events:

  • GDAP expires → MSP user access is removed
  • GDAP revoked → Tenant access is blocked immediately
  • Role removed → Feature access is adjusted automatically

No manual intervention is required.

Benefits for MSPs

Using GDAP with 365TUNE enables MSPs to:

  • Reduce operational and security risk
  • Maintain strong tenant isolation
  • Support customers with clear access boundaries
  • Improve audit readiness and customer trust
  • Advances dashboard and insights from 365TUNE

Summary

365tune is designed to work natively with Microsoft GDAP.

  • Customers grant application permissions for secure data collection
  • MSP user access is governed exclusively by GDAP
  • Access is role-based, time-bound, and continuously enforced
  • MSP users cannot access customer data without Microsoft-approved delegated access

Unable to see a Customer Tenant in 365TUNE?


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